Frequently Asked Question
If you have any problems, consult the FAQs on our website.
To place an order, select your desired items, choose the size and color, add them to your cart, and proceed to checkout.
We accept major credit and debit cards, PayPal, Apple Pay, and Google Pay.
Orders can be modified or canceled within 1 hour of placement. Please contact our customer service team immediately for assistance.
Enter your discount code at checkout in the “Promo Code” box and click “Apply” to update your order total.
We offer Standard, Express, and Next-Day delivery options. Shipping costs vary based on location and delivery speed, displayed at checkout.
Delivery times depend on the shipping option chosen. Standard shipping takes 3-7 business days, Express takes 2-3 days, and Next-Day is delivered the next business day.
Yes, we ship internationally to selected countries. Please check our shipping policy for available destinations.
Once your order is shipped, you will receive an email with a tracking number and instructions on how to track your package.
We accept returns within 30 days of purchase for unworn and unwashed items. Please ensure all tags are intact.
To initiate a return or exchange, visit our Returns Center, enter your order number, and follow the instructions.
Returns are free for domestic orders. For international returns, a shipping fee will be deducted from your refund.
Refunds are processed within 7-10 business days after receiving the returned items.
Refer to our size guide available on each product page. If you need further assistance, contact our support team.
We strive to display accurate colors; however, variations may occur due to screen settings.
Yes, you can sign up for restock notifications on the product page.
Click “Sign Up” at the top right corner of our website, fill in your details, and enjoy exclusive benefits.
Click “Forgot Password” on the login page, enter your email, and follow the instructions sent to your inbox.
Members receive early access to sales, exclusive discounts, and more personalized shopping experiences.
Visit our “Offers” page or subscribe to our newsletter to stay updated on our latest promotions.
Only one discount code can be applied per order.
Ensure the code is entered correctly and has not expired. Check the terms and conditions of the promotion.
Yes, we offer digital gift cards in various amounts. They can be purchased on our Gift Cards page.
Enter the gift card code at checkout in the “Gift Card” field.
Gift cards are non-refundable and cannot be exchanged for cash.
You can reach our customer service team via email at [info@modayolo.com] or call us at [+1-905-392-7200].
Our support team is available Monday to Friday, 9 AM – 5 PM.